Job Title: Medical Retrieval Specialist
Compensation: $800 – $1,200/month (Remote)

Job Overview:
We are seeking a detail-oriented and experienced Medical Retrieval Specialist to support clinical operations through effective coordination with patients, providers, insurance companies, and legal representatives. The ideal candidate has a background in virtual medical support and excels in managing high call volumes while maintaining accuracy and professionalism.

Key Responsibilities:

• Handle inbound and outbound calls with patients, healthcare providers, insurance companies, and law firms.

• Register new patients and schedule appointments efficiently using AthenaOne EMR.

• Verify insurance coverage and process prior authorization requests accurately.

• Retrieve, manage, and organize medical records, faxes, and legal documents.

• Coordinate prescription refills and communicate with pharmacies as needed.

• Prepare and maintain accurate patient charts and documentation.

• Ensure compliance with HIPAA standards and maintain patient confidentiality.

Qualifications:

• Proven experience as a virtual medical assistant, intake specialist, or similar role.

• Strong knowledge of insurance verification, prior authorizations, and medical scheduling.

• Proficiency in Google Workspace and AthenaOne EMR.

• Excellent verbal and written communication skills; comfortable handling high call volumes.

• HIPAA certification preferred.

• Experience in pharmacy, healthcare, or legal settings (e.g., law firms or handling legal medical documentation) is a plus.