Client Success Manager (Operations Manager)

Location: Remote
Job Type: Full-time
Salary: $1000-$1300/month USD

About the Role

Are you a people-focused, detail-oriented Client Success Manager who loves leading teams and delighting clients? We’re looking for a positive, proactive leader to manage remote operations, mentor talent, and ensure exceptional service delivery across our client accounts.

In this role, you’ll serve as the critical link between clients and talent, ensuring smooth day-to-day operations while driving team performance and account growth.

What You’ll Do

• Manage and nurture strong client relationships

• Act as a liaison between clients and remote team members

• Mentor and support talent to ensure high-quality performance

• Identify opportunities to upsell and expand client accounts

• Quickly adapt to evolving client needs and operational challenges

• Maintain a high standard of service delivery and communication

What We’re Looking For

• Experience in client success, account management, or operations roles

• Strong team leadership and mentoring skills

• Excellent client relationship management experience

• Ability to prioritize, manage time effectively, and work independently

• Positive, proactive mindset with a “can-do” attitude

• Industry-related experience is a plus (but not required)

Why Join Us?

• 🌍 Fully remote role – work from anywhere

• 🚀 Fast-paced, growth-oriented company

• 🤝 Collaborative team culture with supportive leadership

• 📈 Opportunities for personal and professional growth

If you're a natural relationship-builder who thrives in dynamic environments, apply now to join our remote-first team as a Client Success Manager.